WinSkuBi Win CoBi WHeal WATS WinPAY WinCOPS
ERP Solutions Implementation Solutions Upgrade Solutions Support & Maintenance Solutions Custom Solutions Web Solutions CAE / CAD / CAM Solutions Self Services
Support Services Delivery Model Onsite Delivery and Support Offshore Delivery Support Integrated Onsite-Offshore Delivery Communication Control Model Global Support Model IT Offshore Support Landscape
Focus on Relationships Define Roles Visualize Success We Recommend You Decide Focus on Results
Help Desk Services Delivery Model Primary Service Desk Functions Help Desk Service Model Advantage is Pro-Active Monitoring
Location Map Address Inquiry Customer Support
Vision & Mission Goals Vertical Focus Domain Focus Alliances & Partnerships News & Events Client Speak Employee Speak
Home   |     Resource Library    |   Customer Support
Promise Delivery & Deliver Promise      
Manufacturing | Banking | Finance | Insurance | Telecom | Mobile Services | Education and Publications | Media and Entertainment | Transportation & Logistics | Trading Community | Chemicals & Petrochemicals | Oil, Gas & Energy | Healthcare and Pharmaceuticals | Government & Treasury | Travel and Tourism | Airlines, Shipping & Cargo | Outsourced Operators.

WinSys Benefits to you

Single Point of Contact (SPoC),
Visibility of Issues,
Reduced Cost,
Increased Service Levels,
24x7, 21x5 & 12x5 Options,
Centralized Desk,
Quick Response Time,
Meaningful Intelligent Reports, not just reports,
Pro-active Monitoring, based on Approvals.
Delivery Head,
RJ WinSys Team.

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Locations

RJ WinSys Technologies Pvt Ltd.

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WinSys Onsite Delivery and Support (WOODS)

In this model we position our consultants in the client’s premises who work in continuous interaction with the client’s team for the entire engagement period. These consultants can be managed by the client managers or by our delivery managers.

Applicability of this model

 

  • Onsite delivery is dictated by the Infrastructure requirements
  • Customers want a high degree of control for reasons of confidentiality of the business data
  • Project needs continuous communication due to fluid requirements