WinSkuBi Win CoBi WHeal WATS WinPAY WinCOPS
ERP Solutions Implementation Solutions Upgrade Solutions Support & Maintenance Solutions Custom Solutions Web Solutions CAE / CAD / CAM Solutions Self Services
Support Services Delivery Model Onsite Delivery and Support Offshore Delivery Support Integrated Onsite-Offshore Delivery Communication Control Model Global Support Model IT Offshore Support Landscape
Focus on Relationships Define Roles Visualize Success We Recommend You Decide Focus on Results
Help Desk Services Delivery Model Primary Service Desk Functions Help Desk Service Model Advantage is Pro-Active Monitoring
Location Map Address Inquiry Customer Support
Vision & Mission Goals Vertical Focus Domain Focus Alliances & Partnerships News & Events Client Speak Employee Speak
Home   |     Resource Library    |   Customer Support
Promise Delivery & Deliver Promise      
Manufacturing | Banking | Finance | Insurance | Telecom | Mobile Services | Education and Publications | Media and Entertainment | Transportation & Logistics | Trading Community | Chemicals & Petrochemicals | Oil, Gas & Energy | Healthcare and Pharmaceuticals | Government & Treasury | Travel and Tourism | Airlines, Shipping & Cargo | Outsourced Operators.

Privacy Policy

The following statement describes the privacy practices for RJ WinSys Technologies P Ltd.

The RJ WinSys Technologies P Ltd (“RJ WinSys”) respects the privacy of our Customers, Employees, Supplier, Partners, Vendors, Web site visitors, and Job applicants. We believe it is important for you to understand the type of information we collect about you and how that information is being used. We recognize the need for appropriate safeguards and management of Personal Information you provide to us. This Privacy Policy sets forth the privacy principles RJ WinSys follows with respect to your Personal Information.

Safe Harbor

The Safer Harbor privacy principles are notice, choice, onward transfer, access, security, data integrity, and enforcement.


This Privacy Policy applies to all Personal Information received by RJ WinSys Technologies P Ltd (including its Subsidiaries) in any format including electronic, paper, or verbal. For purposes of this Policy, “Personal Information” means any information collected by RJ WinSys Technologies P Ltd that identifies or could be used by RJ WinSys Technologies P Ltd to identify an individual.

Web Visitors

RJ WinSys Technologies P Ltd collects Personal Information about a visitor to our Web site only when the visitor chooses to provide such information.  On certain pages, for example, a visitor has the opportunity to provide his/her personal information such as his/her name, company, address, phone number, and e-mail address.  By supplying such information to RJ WinSys Technologies P Ltd, a visitor can request details about RJ WinSys Technologies P Ltd, including information about the company’s Product lines, Service lines or any other information, or sign up for company-sponsored events or use the company’s support Web site.

Job Applicants and Employees

RJ WinSys Technologies P Ltd collects Personal Information from its employees and job applicants for, among other things, legitimate human resource business reasons such as payroll administration, filling employment positions, maintaining accurate benefits records, meeting governmental statutory reporting requirements, performance management, company network access, and authentication.


RJ WinSys Technologies P Ltd collects Personal Information from our customers who use our solution.  The information may be collected through our SaaS solution, or by members of our support team who provide support to on-premise customers. The type of Personal Information collected is similar to the information collected under the “Job Applicants and Employees” paragraph, above.

Onward Transfer

Sharing of Your Personal Information

RJ WinSys may contract with third-party providers to perform certain functions on our behalf or to enhance our existing product and service offerings. Examples include providing Employee Back Ground Verification including Education details, Employment details and Social related details, marketing assistance, product, and service support.

These third parties may have access to your Personal Information only to the extent necessary to permit them to do their jobs, however, they are bound by confidentiality agreements before any information is provided to them, and they are restricted from using the information for other purposes.


RJ WinSys will take reasonable steps to ensure that your Personal Information is accurate, complete, and current, to its intended use.  We provide individuals with reasonable access to the Personal Information that they provide to us, as well as the ability to review and correct such information.

To protect your privacy and security, we also take reasonable steps to verify your identity, before granting access to your Personal Information. In addition, we may limit or deny access to Personal Information where providing such access would be unreasonably burdensome or expensive in the circumstances, or as otherwise permitted by the Safe Harbor Agreement.


To prevent unauthorized access or disclosure, to maintain data accuracy, and to allow only the appropriate use of your Personal Information, we utilize physical, technical, and administrative controls and procedures to safeguard the information we collect.

To protect the confidentiality, integrity, and availability of your Personal Information,            RJ WinSys utilizes a variety of physical and logical access controls, firewalls, intrusion detection/prevention systems, network and database monitoring, anti-virus, and backup systems. We use encrypted sessions when collecting or transferring sensitive data through our Web sites.

We limit access to your Personal Information and data to those persons who have a specific business purpose for maintaining and processing such information.  RJ WinSys’s  employees who have been granted physical access to your Personal Information will be made aware of their responsibilities to protect the confidentiality, integrity, and availability of that information and have been provided training and instruction on how to do so.

Data Integrity

RJ WinSys will take reasonable steps to ensure that Personal Information is accurate, complete, and current, to its intended use. RJ WinSys will only use Personal Information in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual.

Enforcement and Verification

RJ WinSys will conduct periodic assessments to validate its continued adherence to this Privacy Policy.

Where RJ WinSys has knowledge that one of RJ WinSys’s employees or third parties is using or disclosing Personal Information in a manner contrary to this Policy, RJ WinSys will take reasonable steps to prevent or stop the use or disclosure. RJ WinSys holds its employees and agents accountable for maintaining the trust that our customers place in our company.

Contact Information

At any time you may contact RJ WinSys Technologies Pvt Ltd with questions or concerns about this Privacy Policy at the contacts provided in the Contact us page.  Written responses may also be submitted to:

RJ WinSys Technologies Pvt Ltd

Dispute Resolution

RJ WinSys will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of Personal Information in accordance with the principles contained in this Policy. 

Changes to This Privacy Policy

RJ WinSys reserves the right to modify or amend this Policy at any time consistent with the requirements of the Safe Harbor Principles. Updates will be posted to this site.